Refund & Return Policy

1. Our 30-Day Return Window
We accept returns for 30 days from the date you received your item. The item must be unused, in its original packaging, and you must provide proof of purchase.

2. Free Return Shipping
We offer free return shipping on eligible returns.

3. No Restocking Fee
We do not charge a restocking fee for returns.

4. How to Initiate a Return
Contact support at support@powerliftepots.com with your order number and reason for return.

5. Refunds
Once we receive your item, we will notify you of the approval or rejection of your refund. 
Approved refunds will be processed back to your original method of payment.

6. Damaged or Incorrect Items
If you receive a defective or incorrect item, contact us immediately.

7. Exchanges
The fastest way to exchange is to return the item and place a new order.

8. Contact Us
Email: support@powerliftepots.com
Phone: +44 7530820992
Address: 48 Duke St, Liverpool L1 5AS, Royaume-Uni